Privacy Policy
Last updated: May 6, 2026
1. Information We Collect
When you visit our website or contact us, we may collect the following information:
- Personal Information: Name, email address, phone number, company name, and country/region that you provide through our contact form or email correspondence.
- Business Information: Product interests, estimated quantities, and project details shared during inquiries.
- Technical Data: IP address, browser type, device information, and browsing behavior collected automatically through cookies and similar technologies.
- Analytics Data: Pages visited, time spent on pages, and navigation patterns collected via Google Analytics.
2. How We Use Your Information
We use the information we collect to:
- Respond to your product inquiries and provide quotations
- Process orders and manage business relationships
- Send product updates and industry news (with your consent)
- Improve our website and user experience
- Comply with legal obligations and protect our rights
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, including:
- Shipping and logistics partners for order fulfillment
- Payment processors for secure transaction handling
- Analytics providers (Google Analytics) for website performance analysis
4. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience. These include essential cookies for website functionality and analytics cookies (Google Analytics) to understand how visitors interact with our site. You can manage cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Google Advertising
We use Google Ads to promote our products and services. When you interact with our ads, Google may set cookies on your browser to track ad performance and conversions. These cookies help us measure the effectiveness of our advertising campaigns. For more information, please refer to Google's Privacy Policy.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications at any time
- Request a copy of the data we hold about you
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at jack@zkradiator.com.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Business inquiry records are retained for up to 3 years for reference purposes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us: